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Overview

Welcome to Maison Vertis. Throughout the site, the terms "we", "us", and "our" refer to Maison Vertis. Maison Vertis operates this store and website, including all related information, content, features, tools, products, and services in order to provide you, the customer, with a curated shopping experience (the "Services"). Maison Vertis is powered by Shopify, which enables us to provide the Services to you.

These terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms"), describe your rights and responsibilities when you use the Services. Please read these Terms of Service carefully, as they include important information about your legal rights, warranty disclaimers, and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you must not access or use our Services.

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Access and Account

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state, province, or jurisdiction of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase, or manage.

To use the Services, browse our collections, or purchase pieces, you may be asked to provide certain information, such as your email address, billing, payment, and shipping details. You represent and warrant that all information you provide is correct, current, and complete, and that you hold all rights necessary to provide this information.

You are solely responsible for maintaining the confidentiality of your account credentials and for all activity conducted under your account. You may not transfer, sell, assign, or license your account to any other party.

02

Our Products & Natural Materials

We make every effort to display the colours, textures, and dimensions of our jewellery pieces accurately. However, variations may occur due to display settings or device configurations. Furthermore, as our pieces feature natural gemstones and cultured pearls, organic variations in tone, pattern, and matrix are intrinsic to each authentic piece.

We do not warrant that product appearances will precisely match the exact rendition on your screen. All descriptions of products are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any piece at any time and may limit sales quantities on a case-by-case basis.

03

Orders & Acceptance

Placing an order constitutes an offer to purchase. Maison Vertis reserves the right to accept or decline your order for any reason at our discretion. An order is not accepted until formal confirmation and payment processing are complete.

Please review order details carefully prior to submission, as cancellation requests cannot be guaranteed once dispatch preparation commences. If an order is modified, declined, or cancelled, we will notify you via the contact details provided at checkout.

All purchases are subject to return or exchange solely in accordance with our Refund Policy. You represent and warrant that your purchases are for personal or household use and not for commercial resale or unauthorized export.

04

Prices and Billing

Prices, discounts, and promotions are subject to change without notice. The price charged will be the price in effect at the time the order is placed, as confirmed in your order receipt.

You agree to provide current, complete, and accurate purchase, payment, and account details for all transactions. You warrant that: (i) your payment details are genuine and complete; (ii) you are authorized to use the specified payment method; (iii) charges incurred will be honoured by your financial institution; and (iv) you will pay the posted charges, including any applicable taxes or duties.

05

Shipping and Delivery

All delivery timeframes provided are estimates and are not guaranteed. Maison Vertis is not liable for transit delays caused by customs authorities, postal carriers, or events beyond our reasonable control. Upon transfer of the package to the carrier, title and risk of loss pass to the client.

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Intellectual Property

All content comprising the Services—including designs, imagery, trademarks, logos, visual arrangements, text, and software—is the exclusive intellectual property of Maison Vertis, its affiliates, or licensors, protected by international copyright and trademark laws.

You are granted a limited license for personal, non-commercial use only. You must not reproduce, modify, distribute, republish, or exploit any digital assets without express prior written consent from Maison Vertis.

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Optional Third-Party Tools

We may provide access to optional third-party tools or integrations which we neither monitor nor control. These tools are provided "as is" and "as available" without warranties or endorsements of any kind. Use of optional tools is strictly at your own risk and subject to the provider's terms.

08

Third-Party Links

Certain content or services accessible via our platform may link to external websites. We are not responsible for examining, evaluating, or verifying the accuracy of third-party platforms and assume no liability for materials, transactions, or damages arising from external interactions.

09

Relationship with Shopify

Maison Vertis is powered by Shopify, which enables us to host our digital storefront. Sales and purchases are executed directly between you and Maison Vertis. Shopify is not a party to transactions and bears no liability for product quality, performance, or merchant obligations.

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Privacy Policy

All personal data collected across our Services is handled in accordance with our Privacy Policy. By using the Services, you acknowledge the collection, transfer, and processing of data as detailed in that policy.

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Client Submissions & Feedback

If you submit product reviews, styling suggestions, or creative feedback ("Feedback"), you grant Maison Vertis a perpetual, worldwide, royalty-free license to publish, adapt, and distribute such Feedback across any media. We reserve the right to monitor or remove content deemed unlawful, defamatory, or infringing.

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Errors, Inaccuracies & Omissions

Occasional information on our website may contain typographical inaccuracies relating to pricing, promotions, availability, or delivery calculations. We reserve the right to correct any errors and adjust or cancel orders if necessary without prior notice.

13

Prohibited Uses

You may use the Services for lawful purposes only. You are prohibited from using the platform:

  • For unlawful, deceptive, or fraudulent purposes.
  • To infringe upon our intellectual property rights or the rights of others.
  • To transmit malicious software, viruses, or disruptive code.
  • To engage in unauthorised web scraping, data mining, or programmatic extraction without written consent.
  • To harass, defame, or intimidate our staff, affiliates, or other users.
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Autonomous Agents & Automated Systems

Any software or service acting autonomously or semi-autonomously ("Agent") must identify itself in HTTP/HTTPS headers using Agent/[agent name]. Agents are strictly prohibited from mimicking human patterns, bypassing CAPTCHAs, or overriding security rate limits.

15

Termination

We reserve the right to terminate or suspend access to our Services at our sole discretion without prior notice if these Terms are breached. Provisions relating to Intellectual Property, Disclaimers, Indemnification, and Limitations of Liability survive termination.

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Disclaimer of Warranties

Except as expressly provided, all services and pieces are provided 'as is' and 'as available' without warranties of any kind, express or implied. We do not warrant that site functions will remain entirely uninterrupted or error-free.

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Limitation of Liability

To the maximum extent permitted by applicable law, Maison Vertis, its directors, officers, employees, and affiliates shall not be liable for any indirect, incidental, punitive, or consequential damages arising from the use of our Services or products.

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Indemnification

You agree to indemnify, defend, and hold harmless Maison Vertis, Shopify, and our affiliates from any claims, liabilities, damages, or legal costs arising from your breach of these Terms or violation of applicable laws.

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Severability

If any provision of these Terms is deemed unlawful or unenforceable, that specific clause shall be severed without affecting the validity and enforceability of the remaining provisions.

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Waiver & Entire Agreement

Our failure to enforce any right under these Terms does not constitute a waiver. These Terms constitute the complete understanding between you and Maison Vertis, superseding all prior communications.

21

Assignment

You may not assign or transfer your rights under these Terms without our prior written consent. Maison Vertis may assign or delegate these Terms without restriction.

22

Governing Law

These Terms of Service and any separate purchase agreements shall be governed by and construed in accordance with the laws of the jurisdiction where Maison Vertis is headquartered, and the parties submit to the jurisdiction of the competent courts therein.

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Headings

The headings used throughout this document are included for convenience and clarity only and do not limit or affect the legal scope of these Terms.

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Modifications to Terms

We reserve the right to revise or replace any part of these Terms by publishing updates on this page. Your continued use of the platform following the posting of changes constitutes acceptance of those amendments.

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Contact Information

Enquiries regarding these Terms of Service should be directed to:

Maison Vertis

Email: hello@maisonvertis.com

Address: 6 Prevost Ln, AUK, Auckland 0632, New Zealand